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GHSA-gqc5-xv7m-gcjq CVE-2026-31888

Shopware has user enumeration via distinct error codes on Store API login endpoint

Medium Packagist
Severity
5.3 / 10
Medium · CVSS 3.1
Exploit chance (EPSS)
0.23%
Chance of exploitation in the next 30 days. Higher than 14.07% of scored vulnerabilities.
Known exploited
No
Not in CISA's catalog
Weakness
CWE-204 Observable Response Discrepancy
Fix
Available
2 packages have a fixed version

Description

Summary

The Store API login endpoint (POST /store-api/account/login) returns different error codes depending on whether the submitted email address belongs to a registered customer (CHECKOUT__CUSTOMER_AUTH_BAD_CREDENTIALS) or is unknown (CHECKOUT__CUSTOMER_NOT_FOUND). The "not found" response also echoes the probed email address. This allows an unauthenticated attacker to enumerate valid customer accounts. The storefront login controller correctly unifies both error paths, but the Store API does not — indicating an inconsistent defense.

CWE

  • CWE-204: Observable Response Discrepancy

Description

Distinct error codes leak account existence

The login flow in AccountService::getCustomerByLogin() calls getCustomerByEmail() first, which throws CustomerNotFoundException if the email is not found. If the email IS found but the password is wrong, a separate BadCredentialsException is thrown:

// src/Core/Checkout/Customer/SalesChannel/AccountService.php:116-145
public function getCustomerByLogin(string $email, string $password, SalesChannelContext $context): CustomerEntity
{
    if ($this->isPasswordTooLong($password)) {
        throw CustomerException::badCredentials();
    }

    $customer = $this->getCustomerByEmail($email, $context);
    // ↑ Throws CustomerNotFoundException with CHECKOUT__CUSTOMER_NOT_FOUND if email unknown

    if ($customer->hasLegacyPassword()) {
        if (!$this->legacyPasswordVerifier->verify($password, $customer)) {
            throw CustomerException::badCredentials();
            // ↑ Throws BadCredentialsException with CHECKOUT__CUSTOMER_AUTH_BAD_CREDENTIALS
        }
        // ...
    }

    if ($customer->getPassword() === null
        || !password_verify($password, $customer->getPassword())) {
        throw CustomerException::badCredentials();
        // ↑ Same: CHECKOUT__CUSTOMER_AUTH_BAD_CREDENTIALS
    }
    // ...
}

The two exception types produce clearly distinguishable API responses:

Email not registered:

{
  "errors": [{
    "status": "401",
    "code": "CHECKOUT__CUSTOMER_NOT_FOUND",
    "detail": "No matching customer for the email \"probe@example.com\" was found.",
    "meta": { "parameters": { "email": "probe@example.com" } }
  }]
}

Email registered, wrong password:

{
  "errors": [{
    "status": "401",
    "code": "CHECKOUT__CUSTOMER_AUTH_BAD_CREDENTIALS",
    "detail": "Invalid username and/or password."
  }]
}

Storefront is protected — Store API is not

The storefront login controller demonstrates that Shopware's developers are aware of this risk class. AuthController::login() catches both exceptions together and returns a generic error:

// src/Storefront/Controller/AuthController.php:203
} catch (BadCredentialsException|CustomerNotFoundException) {
    // Unified handling — no distinction exposed to the user
}

The Store API LoginRoute::login() does NOT catch these exceptions. They propagate to the global ErrorResponseFactory, which serializes the distinct error codes into the JSON response:

// src/Core/Checkout/Customer/SalesChannel/LoginRoute.php:54-58
$token = $this->accountService->loginByCredentials(
    $email,
    (string) $data->get('password'),
    $context
);
// No try/catch — exceptions propagate with distinct codes

This inconsistency confirms the Store API exposure is an oversight, not a design decision.

Rate limiting is present but insufficient for enumeration

The login route has rate limiting (LoginRoute.php:47-51) keyed on strtolower($email) . '-' . $clientIp. This slows bulk enumeration but does not prevent it because:

  1. The attacker only needs one request per email to determine existence
  2. The rate limit key includes the IP, so rotating IPs resets the counter
  3. The rate limiter is designed to prevent brute-force password guessing, not single-probe enumeration

Impact

  • Customer email enumeration: An attacker can confirm whether specific email addresses are registered as customers, enabling targeted attacks
  • Phishing enablement: Confirmed customer emails can be targeted with store-specific phishing campaigns (e.g., fake order confirmations, password reset lures)
  • Credential stuffing optimization: Attackers with breached credential databases can first filter for valid emails before attempting password guesses, improving efficiency against rate limits
  • Privacy violation: Confirms an individual's association with a specific store, which may be sensitive depending on the store's nature (e.g., medical supplies, adult products)
  • Email reflection: The CHECKOUT__CUSTOMER_NOT_FOUND response echoes the probed email in the detail and meta.parameters.email fields, which could be leveraged in reflected content attacks

Recommended Remediation

Option 1: Catch both exceptions in LoginRoute and throw a unified error (Preferred)

Apply the same pattern already used in the storefront controller:

// src/Core/Checkout/Customer/SalesChannel/LoginRoute.php
public function login(#[\SensitiveParameter] RequestDataBag $data, SalesChannelContext $context): ContextTokenResponse
{
    EmailIdnConverter::encodeDataBag($data);
    $email = (string) $data->get('email', $data->get('username'));

    if ($this->requestStack->getMainRequest() !== null) {
        $cacheKey = strtolower($email) . '-' . $this->requestStack->getMainRequest()->getClientIp();

        try {
            $this->rateLimiter->ensureAccepted(RateLimiter::LOGIN_ROUTE, $cacheKey);
        } catch (RateLimitExceededException $exception) {
            throw CustomerException::customerAuthThrottledException($exception->getWaitTime(), $exception);
        }
    }

    try {
        $token = $this->accountService->loginByCredentials(
            $email,
            (string) $data->get('password'),
            $context
        );
    } catch (CustomerNotFoundException) {
        // Normalize to the same exception as bad credentials
        throw CustomerException::badCredentials();
    }

    if (isset($cacheKey)) {
        $this->rateLimiter->reset(RateLimiter::LOGIN_ROUTE, $cacheKey);
    }

    return new ContextTokenResponse($token);
}

This ensures both "not found" and "bad credentials" return the same CHECKOUT__CUSTOMER_AUTH_BAD_CREDENTIALS code and generic message.

Option 2: Unify at the AccountService layer

For defense in depth, change AccountService::getCustomerByLogin() to throw BadCredentialsException instead of letting CustomerNotFoundException propagate:

// src/Core/Checkout/Customer/SalesChannel/AccountService.php
public function getCustomerByLogin(string $email, string $password, SalesChannelContext $context): CustomerEntity
{
    if ($this->isPasswordTooLong($password)) {
        throw CustomerException::badCredentials();
    }

    try {
        $customer = $this->getCustomerByEmail($email, $context);
    } catch (CustomerNotFoundException) {
        throw CustomerException::badCredentials();
    }

    // ... rest of password verification
}

This protects all callers of getCustomerByLogin() regardless of how they handle exceptions. Note: getCustomerByEmail() is also called independently (e.g., password recovery), so that method should continue to throw CustomerNotFoundException for internal use — the normalization should happen at the login boundary.

Additional: Fix registration endpoint

The registration endpoint (POST /store-api/account/register) also leaks email existence via CUSTOMER_EMAIL_NOT_UNIQUE. For complete remediation, consider returning a generic success response and sending a notification email to the existing address instead.

Credit

This vulnerability was discovered and reported by bugbunny.ai.

Affected versions

Packagist

PackageVulnerableFixed in
shopware/core
>= 6.7.0.0, < 6.7.8.1
6.7.8.1
shopware/core
< 6.6.10.15
6.6.10.15
shopware/platform
>= 6.7.0.0, < 6.7.8.1
6.7.8.1
shopware/platform
< 6.6.10.14
6.6.10.14

How to fix

Move to the fixed version or later with your package manager, update the lockfile, and run your tests. If the package only arrives through another dependency, upgrade that dependency first. If none of its releases pulls a fixed version yet, force the version with your package manager's override.

shopware/core Packagist → 6.7.8.1

composer
composer require shopware/core:^6.7.8.1

shopware/platform Packagist → 6.7.8.1

composer
composer require shopware/platform:^6.7.8.1

Severity breakdown

CVSS 3.1 5.3

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

Weakness

CWE-204: Observable Response Discrepancy

The product provides different responses to incoming requests in a way that reveals internal state information to an unauthorized actor outside of the intended control sphere.

How to prevent it
  • Architecture and Design: Compartmentalize the system to have "safe" areas where trust boundaries can be unambiguously drawn. Do not allow sensitive data to go outside of the trust boundary and always be careful when interfacing with a compartment outside of the safe area. Ensure that appropriate compartmentalization is built into the system design, and the compartmentalization allows for and reinforces privilege separation functionality. Architects and designers should rely on the principle of least privilege to decide the appropriate time to use privileges and the time to drop privileges.
  • Implementation: Ensure that error messages only contain minimal details that are useful to the intended audience and no one else. The messages need to strike the balance between being too cryptic (which can confuse users) or being too detailed (which may reveal more than intended). The messages should not reveal the methods that were used to determine the error. Attackers can use detailed information to refine or optimize their original attack, thereby increasing their chances of success. If errors must be captured in some detail, record them in log messages, but consider what could occur if the log messages can be viewed by attackers. Highly sensitive information such as passwords should never be saved to log files. Avoid inconsistent messaging that might accidentally tip off an attacker about internal state, such as whether a user account exists or not.

References

Timeline

  1. Published
  2. Last updated by the source
  3. Latest EPSS score
AdvisorySeverityWhy it's related
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GHSA-9v5m-39wh-5chq
Shopware: Unauthorized Payment Trigger for Foreign Orders via /store-api/handle-payment
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GHSA-f8q6-3g5w-jjr6
Shopware: Admin API ACL Bypass in Order State Transition Endpoints
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GHSA-4x3x-869w-xx3m
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GHSA-7w52-7jvm-m9vw
Shopware: Timing-attack on admin panel allowing enumeration of administrator usernames
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GHSA-v39m-97p8-gqg7
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Medium Also affects shopware/core
GHSA-8v9p-g828-v98f
Shopware: Admin Account Takeover via User Recovery Hash Exposure
Medium Also affects shopware/core
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