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Subprocessors

Last updated October 19, 2026

These subprocessors may process Customer Personal Data when Customer uses the hosted MergeHarbor service. Model providers process data only when Customer's routing and data residency settings permit them to. Where Customer supplies its own model-provider accounts, that provider acts under Customer's own agreement with it and is not MergeHarbor's subprocessor.

SubprocessorPurposeLocation
Amazon Web Services, Inc.Hosting, storage, and encrypted backups of the MergeHarbor serviceAustralia (AWS Asia Pacific (Sydney) region, ap-southeast-2)
Anthropic, PBCAI model inference for reviewsUnited States, or other regions where offered
OpenAI, L.L.C.AI model inference for reviews, and code embeddings for searchUnited States, or other regions where offered
Twilio Inc. (SendGrid)Sign-in links, invitations, and notification emailsUnited States
GitHub, Inc.Code-host integration (the MergeHarbor GitHub App) for organizations that connect GitHub, and GitHub sign-inUnited States
Cloudflare, Inc.DNS hosting and domain registration only. Cloudflare does not proxy service traffic or receive Customer DataGlobal DNS network

This list is Annex III of our Data Processing Addendum. We give at least 30 days' notice before a new subprocessor processes Customer Personal Data, as described in section 6 of the DPA. To be notified of changes, emailprivacy@mergeharbor.com.